Any information you share with us stays with us. We don’t give or sell it to any scumbag robo-callers or anyone else.We stand behind our products. If you break it, send it to us for a free replacement. We don’t care where you bought it, how you broke it (even if you used it to tow your buddy out of the woods or some other crazy thing that they’re really not made for) or how long you’ve had it or how many bikes it’s been on. You don’t need an RMA or anything like that, either. Just send it to us with your address and you will get a replacement in the mail ASAP!